Data Deletion

Your Right to Data Deletion

At Carbonware, we respect your privacy and your right to control your personal data. You can request deletion of any personal information we have collected about you at any time.

What Data We May Have

Depending on your interaction with our services, we may have collected:

• Email address: If you made a purchase or contacted us
• Purchase records: Transaction history for license delivery
• Support correspondence: Any emails or messages you've sent us
• Analytics data: Anonymous website usage data (cannot be individually identified)

How to Request Data Deletion

To request deletion of your personal data, please contact us using one of the methods below. Include the following information to help us locate your data:

1. Your full name
2. Email address associated with your account or purchase
3. Description of what data you want deleted

What Happens After Your Request

Once we receive your deletion request:

1. We will verify your identity to protect your data
2. We will locate all personal data associated with you
3. We will permanently delete your data from our systems
4. We will confirm deletion via email within 30 days

Exceptions

In some cases, we may need to retain certain information:

• Legal obligations: Transaction records may be retained for tax/legal compliance
• Fraud prevention: Limited data may be kept to prevent abuse

We will inform you if any exceptions apply to your request.

Facebook/Instagram Login Users

If you logged into any of our services using Facebook or Instagram, you can also manage your data through:

• Facebook App Settings - Remove our app access
• Contact us directly for complete data deletion

Questions?

If you have any questions about data deletion or our privacy practices, please review our Privacy Policy or contact us at [email protected].